Login to your Admin portal (you may need to contact NLT for management access).
Click on Settings and then Timezone, Office Hours & Holidays.
From this screen Click on each day of the week and update the times to match your office hours:
Then Click on add holiday:
Fill out a name and set the date and time for the holiday. After that click to record a new voice recording.
Give your audio file a name and choose an extension number to record the greeting (as soon as you click OK the phone system will call your extension and prompt you to record your greeting).
**Note: you can pre-record any audio files and send to NLT to upload and configure for you.
Repeat for all holidays and click OK at the top.
Once completed you will have to use contact NLT to configure the next steps.